Strengthen your competency, authority, and persuasive abilities. Stimulate your listener’s desire to take and sustain action. Professional communication is a means an end goal, and Thaler Pekar’s Heart, Head & Hand® framework offers leaders a modern, scientific, and practical approach to persuasive communication.
Heart, Head & Hand® helps you and your team project and contribute to a strong and unified institutional voice. Large and small organizations throughout the world are investing in establishing Heart, Head & Hand as the preferred model for both internal and external communication. As a result, smart leaders are more confidently and effectively engaging with customers and prospects, resulting in increased sales, donations, and influence.
As a result of the group training and individual coaching that we receive from Thaler, Wellspring staff are presenting their work in ways that show more confidence and organization, while letting the passion for our work shine through. – John and Myles Taylor, Wellspring Advisors
Heart, Head & Hand® is fully supported by customized, participatory training and individual and group coaching.
Heart, Head & Hand is a fresh approach to a traditional concept of communication in which the order of the three steps is vitally important:
- establish rapport and seek empathy with your listener (heart);
- appeal to your listener’s — and your own — desire for proof points by offering supportive evidence (head); and
- remember to ask your listener to take action (hand)….
“Rather than pushing your audiences with fact alone, the idea is to pull them toward the thing they desire.”
Heart, Head & Hand® is a registered trademark of Thaler Pekar & Partners.