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“Thaler provided this high-value program to select clients and friends of DHR Communications. It was a great success, with participants evaluating it as, ‘uplifting; fascinating; thought-provoking.’ One political leader said, ‘I found the new perspective on how to ask questions in a way that elicits stories to be really valuable, as well as the challenging perspective on how we need to have an awareness of the power differentials within our own teams.’.” – Catherine Heaney, Managing Director, DHR Communications, Dublin


Listen Better, Hear More: The Smart Leader’s Approach to Story

An Online & Interactive Offering

  • Are your institution’s powerful stories going unheard?
  • Are you missing opportunities for knowledge capture and transfer?
  • Do you crave knowing more about your customers?
  • Are you interested in the true impact of your product or services?
  • Do you desire insight into complex problems?
  • Are you a leader who would like to move away from hearing opinion, argument, hypotheticals, and generalizations?
  • Would you like to reduce office politics, and increase collaboration and engagement?
  • Are you connecting with, and truly hearing from, the lifeblood of your organization – your people?

As a smart leader and solution provider, you respect the power of story. Now learn how to leverage the power of asking for and listening to stories. Listen Better, Hear More: The Smart Leader’s Approach to Story is the next step for leaders insight, understanding, alignment, and ambassadorship.

Through practical techniques; live, guided practice; and a supportive community, you will:

Reveal Wisdom – Only by asking for stories can you tap the value of your organization’s richest resource – your employee’s knowledge, your institutional heritage, and your customer’s experiences. 

Gain Otherwise Unobtainable Insight – By asking for and listening to stories, we hear things we discover possibility and pathways to innovation.

Accelerate Trust & Productivity – By listening to stories, we glean insight into complex people and foster connection.

See Story From a New Perspective

In this practical program, you will learn why asking for and making sense of stories is a vital component of communication. And you’ll learn how to efficiently and ethically find engaging and insightful stories. Through replicable techniques and useful exercises, you will develop a new appreciation for how asking for and listening to stories drives understanding, alignment, and ambassadorship.

You are invited to join this special online gathering and to actively participate and engage. Come to listen, to learn, and to share your questions and your stories.

There will be 3 Interactive Sessions, I hour and fifteen minutes each, plus connection with and support from Thaler, Jay, and the other participants throughout and following the three sessions.


All Tuesdays, 12 Noon EDT / 9 AM PDT / 4 PM GMT 

1.  What is Story & Why it Matters – June 4

2.  Leadership & Story – June 11

3.  Gathering Stories – June 18


$150 for Session #1: What is Story & Why it Matters


“Leadership is so often about guiding people, guiding a business, creating a positive corporate culture. Helping empower people to have the confidence to share stories, and thus share meaning, values, and purpose is a positive advantage of your program in every area of life. I now find myself connecting with others more easily, be it in social networking, professional development, and areas of leadership.” 
— George Kahrl, owner/operator, Sarah Faith Ranch

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Upcoming Events & Appearances

November 7, 2019
Nationswell Summit, NYC

October 4 & 5, 2019
Beyond Understanding: Listening for Emergence, Communications Network, Austin

October 3, 2019
Breakthrough & Story Your Future!, preconference workshop, Montana Nonprofit Association

September 24, 2019
Why Story Matters to Your Leadership, Guide Dogs for the Blind

September 23, 2019
The Ethics of Working with Story, Northern California Grantmakers

September 17-19, 2019
"Stories That Move Mountains: Shared Narrative is a Northstar for Change", Waggl Harvest: Voices at Work Leader Retreat, St. Helena, CA

Early September, 2019Documentary filming, Utah

August 19, 2019
Private Client, Princeton, NJ

June 25-27, 2019
WBENC National Conference, Houston

May 7, 2019
CTAM Communications Strategies Course

April 11, 2019
Storytelling and Social Change, Institute for Research on Women, Rutgers the State University of NJ

April 9, 2019
Presence & Engagement program, Anomaly, NYC

March 20, 2019
Starion Bank, North Dakota

March 19, 2019
North Dakota Council on the Arts

February 21, 2019
Public Engagement for Academics: The Use and Abuse of Story, Institute for Research on Women, Rutgers the State University of NJ

December 7, 2018
United Nations Population Fund, NYC

October 30, 2018
Listen Better, Hear More, free Waggl webinar

October 24 & 25, 2018
Behavioral Summit, NYC

October 18-21, 2018
National Harm Reduction Conference panelist, New Orleans

September 25-27, 2018
Participatory Narrative Program, San Diego

September 12 & 13, 2018
Building Narrative Power for Racial & Health Equity convening, NYC

June 21 & 22, 2018
Inspirefest keynote, Dublin

June 11, 2018
Biodiversity Funders Group, Kona, HI

June 7, 2018
Your Solution Story Matters, closing keynote, North Dakota Association of Nonprofit Organizations

April 12, 2018
Persuasive Speaking & Storytelling, Institute for Research on Women, Rutgers the State University of NJ

March 22-25, 2018
Palliative Care Advanced Narrative Medicine Workshop, Columbia Presbyterian Hospital, NYC