Good things happen when people are heard & understood.

Teams are more effective, audiences are more receptive, and visibility and influence are heightened.

Communicating

Our trademarked communication processes focus on intention, invite engagement, and strengthen influence. We work with you to align your team on what to say and how to say it so it’s understandable, repeatable, and actionable across platforms and audiences.

Related Resources

How to Have Complicated Conversations

Heart, Head & Hand: An Advanced Approach to Persuasive Communication

Certainty versus Confidence

Listening & Being Heard

Hear what needs to be heard and avoid missing what matters. Our listening programs strengthen trust and resonance, so teams listen better to each other and to customers, and learn to apply discovered insights.

Related Resources

Excerpt from our online program Listen Better, Hear More

The Urgency of Listening to Now

Narrative & Story

Discover the through line—the narrative—connecting your vision, strategy, and impact. We guide you in how to best communicate the overarching narrative and supporting stories of your institution, product, or campaign.

Related Resources

The Pleasures and Perils of Storytelling | BBC’s “The Forum”

Why Story Matters | Stanford Social Innovation Review

Excerpt from Cultivating A Narrative Garden™ : How to Grow the Stories You Desire

Sara Lawrence-Lightfoot on her oral history of The Atlantic Philanthropies

Oral History & Story Collection

Tap the value of your richest resources: your employees’ knowledge, your institutional heritage, and your customers’ experiences. We gather your exclusive content for marketing, advocacy, and sales and for celebrating and leveraging legacy.

Related Resources

Lifting Up What Works®: An Oral History of the First 22 Years of PolicyLink | produced by Thaler Pekar & Partners

Working with Story | Stanford Social Innovation Review

Hearing the Stories within the Stories | Stanford Social Innovation Review

Gay and Lesbian Refugees in South Africa: ‘We Thought You’d Accept Us'”

Multiplatform Visual Storytelling

Through our award-winning media, we develop and produce stories that move people to take action. Our team works around the world to capture compelling stories and commanding images.

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Gift of Hope: JoAnn & Bob Glick

Monroe Mountain: An Aspen Success Story

TP&P YouTube Channel

Executive Coaching

We partner with visionary leaders who strive to be credible, influential, and approachable—and who must be heard and understood across a growing number of outlets. Our team guides you in clarifying your story and vision, and in applying those insights throughout your institution.

Related Resources

Story, Narrative & Leadership

The Cure for Premature Articulation

Impact Stories

Strengthening Communication

Fortune 50

Challenge

Our client, a C-Suite Executive, was losing control of the narrative of their team’s work and impact. Their team was no longer aligning around strategy and vision. At risk was institutional support and reputational damage.

Solution

Thaler Pekar & Partners provided unlimited one-on-one communications coaching. We focused on the clarity of the executive’s speaking and listening. And we immediately increased their capacity to de-escalate conflict. We shared our trademarked tools for organizing and controlling communication, especially under pressure.

After careful exploration of the existing narrative, we developed strategies enabling the client to shift the narrative and achieve their vision. This included the discovery and refinement of scalable solution stories.

The executive’s communication skills are now considered one of their professional strengths.

Able to clearly articulate and motivate participation in the vision, our client quickly realigned their team, elevated their stature within the institution, and increased morale.

Impact Stories

Accelerating Change

Novartis

Challenge

Novartis was eager to accelerate adoption of a new global approach to compliance and integrity, while decreasing the time and money required for institutionalization.

Solution

Thaler Pekar & Partners worked with a cohort of senior leaders around the world, directing them in finding, refining, and delivering their own stories of compliance and integrity. By focusing on stories with both the attributes of integrity and the absence of compliance, the leaders were able to efficiently and effectively demonstrate the expected norms and behaviors.

A global audience was invited to imagine themselves in culturally appropriate situations, behaving with similar integrity, accelerating compliance around the world.

TP&P developed a customized booklet for each leader to provide ongoing support in sustaining a culture of easily understood, internalized, indisputable, and implementable values and behaviors.

Impact Stories

Strategic Planning

Grass Foundation

Challenge

Prior to undertaking a strategic planning process, The Grass Foundation wanted clarity around the organization’s past and present so that it could authentically move forward into the future.

Solution

Thaler Pekar & Partners gathered oral histories of current and former board members, beneficiaries of the foundation, and colleagues.

Through recorded oral histories, we connected the past and present to the future of the Foundation.

TP&P analyzed the interviews for contradictory and complementary emergent patterns, motivations and values; tensions; assumptions and aspirations; and other narrative aspects. We also teased out the Foundation’s own solution stories for further development and application.

Our analysis and reporting are shaping the strategic planning process. The Foundation has videos and transcripts to add to their archives. Bolstered with the confidence that comes from a shared sense of history and purpose, board members are adopting new and creative ways of moving forward.

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