Insight20 Listening #2

In celebration of our 20th anniversary, we’re sharing the expertise we’ve gleaned over 20+ years and giving you these 20 insights for modeling excellent listening, speaking, and narrative leadership. 

What assumptions are you making?

Check your biases. Don’t assume consensus and buy-in because you’re hearing only what you want or expect to hear. Remind yourself you know only what something means to you. Let others tell you what something means to them, in their own words.

You can view all of our Insight20 series here. For more tips on listening, view our listening resource section here.