2 min read
Insight20 Listening #4
In celebration of our 20th anniversary, we’re sharing the expertise we’ve gleaned over 20+ years and giving you these 20 insights for modeling excellent listening, speaking, and narrative leadership.
Are you creating space for people to be heard?
A large part of the takeaway from any conversation is if we feel heard. Provide people with the space and time to listen. Reward people for excellent listening as well as speaking.
You can view all of our Insight20 series here — We’re adding new questions and insights through the end of the year. For more tips on listening, view our listening resource section here.






